Issues

Evil Dead: The Game Crashes

PC General Tips 

Please try these steps if your game crashes:

  • Verify the integrity of the game files.
  • Run the game as an administrator.
  • Reinstall the game.
  • Update the Unreal Engine.
  • Disable built-in\integrated GPU.
  • Disable CPU or GPU Overclocking.
  • Update your drivers to the latest version.
  • Disable Windows Firewall or Antivirus Program.
  • Apply the latest Windows updates.
  • Try using AMD Clean Up Utility.
  • Disable Image Sharpening in NVIDIA GeForce Experience.
  • Disable Fullscreen Optimizations.
  • Try setting a higher priority for Evil Dead: The Game in Windows Task Manager.
  • Set High Performance in Power Options.
  • Before starting the game, disable all controllers (steering wheels, gamepads, headphones, and even a keyboard) and VR sets. In some cases, they can cause unexpected issues.
  • Try disabling Overlay Apps and Background Applications (including SteamVR and Steam Overlay).
  • Close all applications that use the microphone (Discord, Skype, and others) in the Task Manager before starting the game.
  • If you have multiple monitors connected, try leaving only one primary.
  • We recommend completely cleaning GPU drivers and making a fresh install of the latest version. If a new version doesn’t fix it, maybe try one of the older ones. NVIDIA recommends Display Driver Uninstaller for clean removal, so you may want to start with it.

 

DirectX 11 Configuration

If you are playing on Epic Games:

  • Go to C:\ProgramData\Epic\EpicGamesLauncher\Data\Manifests\.
  • Find the file that represents Evil Dead: The Game ("72E..." ITEM format file).
  • You'll need to open each file in the folder until you find the one that has EvilDead.exe in it as "LaunchExecutable". You can open those files with Notepad.
  • Find the "LaunchExecutable" line in the file.
  • Type "-DX11" into the "LaunchCommand" (should look like "LaunchCommand": "-DX11").
  • Try running the game. If the issue is present, reinstall DirectX 11.

If you are playing on Steam:

  • In Steam, click on the “Library” option (you’ll get a complete list of the games you play). 
  • Right-click on Evil Dead: The Game.
  • At the bottom, there’ll be an option named “Properties”.
  • Click on the “Set Launch Options” button.
  • In the dialogue box, write -dx11 or -d3d11 and press the OK button.

 

Reinstalling the Microsoft Visual C++ Runtime

  • Uninstall Visual C++ Redistributable, then download both versions (x86 and x64) of this program and install them individually. 
  • It is vital to download the necessary components for a 64-bit system (even if you have x64 Windows OS) and a 32-bit (x86) operating system because many programs use this particular file.
  • Make sure you have DirectX and .NET Framework installed.

 

Easy Anti-Cheat Configuration

Disable your antivirus and run the game:

  • Select Start and type "Windows Security" to search for the app.
  • Select the Windows Security app from the search results, go to Virus & Threat Protection, and under Virus & Threat Protection settings, select Manage Settings.
  • Switch Real-Time Protection to Off.

If none of the methods help, do the following:

  • Verify The Easy Anti-Cheat installation.
  • Manually open a command prompt from the game’s EAC directory and type:
EasyAntiCheat_EOS_Setup.exe install 471e8e6860b8419b8774726873527b1b

 

Steam Client Configuration

Try clearing Steam's Download Cache files:

  • Open Steam, then navigate to the Settings tab located at the top-right corner of the page.
  • Click on the Downloads option.
  • Click Clear Download Cache and click Confirm to proceed with the action.

You can try changing Steam configurations to improve your in-game experience:

  • In Steam, click on the “Library” option (you’ll get a complete list of the games you play). 
  • Right-click on Evil Dead: The Game.
  • At the bottom, there’ll be an option named “Properties”.
  • Click on the “Set Launch Options” button.
  • In the dialogue box, write -autoconfig and press the OK button.

If this issue is present, try to launch the game with the Safe Launch option:

  • Repeat the same procedure as mentioned above.
  • In the dialogue box, write -safe and press the OK button.

 

Epic Games Launcher Cache

You can also try to clear the Epic Games Launcher's cache:

  • Exit the Epic Games Launcher by right-clicking on the system tray icon in the bottom-right corner and then clicking Exit.
  • Press the Windows key + R and type “%localappdata%” to open a File Explorer window.
  • Open the Epic Games Launcher folder.
  • Open the Saved folder.
  • Click the “webcache” folder, and then delete it.
  • Restart your computer and start the Epic Games Launcher.

 

Console General Tips 

  • Check the game for updates, and install them, if any.
  • Reinstall the game.
  • Clear your console’s cache files (see the respective guide from your platform).

Back up your saved data and reset the console. Please note that resetting your console erases all data saved on your console storage.