Issues

Clear the System Cache (PlayStation)

Clearing the system cache on a PlayStation improves performance by removing temporary files that may slow down the console, resulting in smoother gameplay and faster load times. It can also fix minor issues, such as glitches or freezes, by clearing potentially corrupted data. Clearing the cache frees up storage space, making room for other games and apps. It can refresh online connectivity, helping to resolve network issues and making online play and content downloads more stable.

How to Clear the System Cache on a PlayStation 4

  1. Completely turn off the game console without entering “Rest Mode.” Press the PS button on the controller to go to the Home screen, then select “Power” > “Turn off PlayStation 4” or press and hold the power button on the console.

  2. Wait until the indicator light stops flashing.
  3. Unplug the power cord from the back of the console when the indicator light goes black.
  4. Wait 30 seconds.
  5. Plug the power cord back into the device and turn it on.

How to Clear the System Cache on a PlayStation 5

  1. Turn off the PS5 without entering “Rest Mode:” Press the PS button on your controller, then select “Power” > “Turn off PlayStation 5” or press and hold the power button on the device until you hear two beeps.
  2. Wait until the indicator lights on the console stop flashing.
  3. Press and hold the power button on the console to turn it on again. Wait until you hear two beeps.
  4. The device will enter “Safe Mode.” To use the “Safe Mode” menu, you must connect your PS5 controller to the console using the USB cable.
  5. Press the PS button on the controller. Select “Clear cache and rebuild database” > “Clear system software cache.”
  6. Select “OK.”