Known issues track the status of reported issues we’ve identified and are currently investigating. Below you can see the status of the current problems. If you’re experiencing something that isn’t listed, please search our knowledge base, and if you don’t find a solution, submit a ticket here.
| Issue | Status |
| Lost Connection to the Server (Online features will not be available) | 🟢 Fixed in patch |
| Sometimes heavy weapons don't disappear after being used | 🟡 Working on a fix |
| Some players on consoles may experience an issue when the guns' sounds disappear | 🟡 Working on a fix |
|
Console players may experience frame rate drops and freezes while playing the game (including texture issues) |
🟡 Working on a fix |
|
Some players may experience issues when the sights have an incorrect positioning on the 4:3 and 16:10 aspect ratio |
🟢 Fixed in patch |
|
Sometimes a Special Zombie Booster may appear in front of the player |
🟢 Fixed in patch |
|
Every time the game is restarted, the yellow "new" icons continue to appear on all prestige perks |
🟢 Fixed in patch |
| While using the controller, the player may be forced to use bandages before receiving a first aid kit from the AI | 🟡 Working on a fix |
|
Sometimes zombies may get stuck during a swarm in Horde Mode XL |
🔴 Investigating the issue |