Known issues track the status of reported issues we’ve identified and are currently investigating. Below you can see the status of the current problems. If you’re experiencing something that isn’t listed, please search our knowledge base, and if you don’t find a solution, submit a ticket here.
Note: Below are the top issues we're working to resolve, and some minor issues may not be shown. All fixes and updates will be available in the released patch notes.
| Issue | Status |
|
Some steering wheels and racing peripherals have a device type that the Steering Wheel Device Wizard filters out when connecting |
🟡 Working on a fix |
|
Some players that own the Season Pass are having issues accessing the SnowRunner Trucks content |
🟡 Working on a fix |
|
Bikes have low-speed power with the recent patch |
🟡 Working on a fix |
| The performance mode isn't available in Xbox Series S | 🟡 Working on a fix |
|
Some high-end video cards may experience frame drops |
🟡 Working on a fix |
| Some console owners may be experiencing frame drops using performance mode | 🟡 Working on a fix |
|
Some players are experiencing crashes and fatal errors |
🟡 Working on a fix |
| Voice chat doesn't turn off in multiplayer lobbies | 🟡 Working on a fix |
|
Some players are experiencing crashes and save data loss on consoles when updating to the recent patch |
🔴 Investigating the issue |
| The game freezes in the garage when some vehicles are selected |
🔴 Investigating the issue |
|
Some PlayStation trophies cannot be unlocked |
🔴 Investigating the issue |
| Some players reported they ran out of fuel during a race | 🔴 Investigating the issue |
| Some players reported graphical issues using the cockpit camera | 🔴 Investigating the issue |
| Some players reported vehicles weren't visually fully repaired after repairs | 🔴 Investigating the issue |