Hello Insurgency: Sandstorm players!

If you’re interested in playing with friends on other platforms, crossplay support is always available. To help you get the most out of playing with friends, here's a guide to how it all works. If there's anything you're not sure about, or if you have further questions, feel free to send in a ticket and we'll get to you as soon as we can!

Q: What is Crossplay?

A: Crossplay is a feature that will allow PSN, Xbox Live, and PC players to play together.

 

Q: What changes should I expect when enabling Crossplay?

A: Enabling Crossplay will now affect your lobby size. Here’s what you need to know:

1. Crossplay Enabled: All players will be matched into Crossplay lobbies, allowing for faster matchmaking across all platforms.*
2. Crossplay Disabled: Steam and EGS players will be matched into 14vs14 lobbies, console and Microsoft Store players will be matched into 10v10 lobbies.

*Please note: By default, Crossplay is set to "On." to allow for faster matchmaking across all platforms; however, Steam & EGS players' matchmaking will still prioritize 14vs14 lobbies whenever available.

 

Q: How do I enable or disable Crossplay?

A: Starting with Update 1.17 Operation: Resurgence, you will see a “Matchmaking settings” option in place of the “Region settings” option. By selecting it, you will have the following options to choose from:

1. Your preferred input device from your connected devices (Mouse & Keyboard or Gamepad).
2. An option to either enable or disable Crossplay.
3. An option to match with players using different input devices.
4. Your selected regions.

 

Q: How does Crossplay work?

A: Once you’ve filled in your matchmaking settings, you will be matched according to your chosen options.

Option 1: Preferred Input Device:

• Mouse & Keyboard: You can play using M&K or a Gamepad, but you can only match up with other M&K players.
• Gamepad: You can play using only Gamepad and you can only match up with other Gamepad players.

Option 2: Enable Crossplay:

• Enabled: You can match with players across all platforms (Xbox, PlayStation, Steam, Epic Games Store)
• Disabled:

If you are on PC, you can only match with other PC players.

If you are on Console, you can only match with players on the same Console as yourself (Cross-Generation is still possible).

Option 3: Match with other input devices:

• Enabled: M&K and Gamepad can match against each other.
• Disabled: You will be matched according to your selected input device.

 

Q: How do I create or join a party?

Method 1: Using the existing overlays to invite or join players on the same platform as yourself.

Method 2: From the party menu, you will see an invite code. By sharing this code, any player who inputs it can join your party. 

Note: When joining a party, you will be asked to switch your matchmaking settings to match those of the party leaders. The party leader decides the matchmaking parameters for everyone in the party.

 

Q: How do text and voice chat work?

Text chat: Available on Steam, Epic Games Store and Xbox consoles.

Voice chat: Available on all platforms.

 

Q: Can I transfer my account between different platforms?

A: Accounts, progress, save data, and DLCs are not transferable between different platforms.