Community

Reporting Players

How to Report a Player?

  • Press Meta button for VR headset controllers / oculus icon on your right Touch controller to pull up your universal menu.
  • Select Report Abuse.
  • In the What Happened? Menu, select the report reason.
  • In the Who are you reporting? Menu, select the name or the username of the person you are reporting.
  • In the Add a video? Menu, select Add Video to provide us with a video showing the inappropriate behavior of the user you are reporting. Follow the instructions on the screen to record or upload the video.
  • In the Anything else to add? Menu, you may provide additional information regarding the report.
  • In the Submit report Menu, check if all the details are correct.
    (OPTIONAL) Check the Share my email option to allow our Team to contact you back if needed.
  • If everything is correct, Submit the report.

Account Penalty Duration

After the review from our Team, the reported players will be suspended or permanently banned from the game. The duration of the suspension is the following:
  • 1st suspension - 24 hours;
  • 2nd suspension - 48 hours;
  • 3rd suspension - 72 hours;
  • 4th suspension - 168 hours;
  • 5th suspension - permanent;

If you want to appeal your suspension, send us a message with the Inquiry Type Ban Appeal.