Known issues track the status of reported issues we’ve identified and are aware of - below you can see such problems. If you’re experiencing something that isn’t listed, please search our knowledge base, and if you don’t find a solution, submit a ticket here.

Please note that below are the top issues, and some minor issues may not be shown:

• Unable to proceed passed the start screen (Xbox)
  There is an issue with Turtle Beach headsets where it will temporarily lock your controller inputs. This is a Turtle Beach issue, but a workaround for now is to unplug your headset from the console until you have fully launched the game, then re-plug it.
• Crashes
  We are aware of issues causing players' games to crash. As we are navigating this, please send tickets to our support team with crash logs as well as your platform. Every ticket we receive helps the team with their investigations.
• Server Instability
  Thanks to your feedback, we are aware of some connection/packet loss issues affecting players across all server regions. We are actively working with our server provider to resolve this.