Issues

Insurgency: Sandstorm Connection Issues

If you are experiencing connection issues, please check the following things to see if they could be causing the disconnect on your end:

  • The network strength of your internet connection.
  • If you have a firewall or DNS blocker.
  • If your platform’s clock is out of sync.
  • Your NAT Type should be set to Type 1 (Open).

If you are on Windows, you can re-sync your block by following these steps:

  1. Press Windows + R to open the Run window.
  2. Copy and paste ms-settings:dateandtime into the window.
  3. Hit Enter.
  4. Click on Sync Now.

If you are experiencing server-related issues please submit a ticket to our support team so we can assist with troubleshooting.